Contact Info
From Monday to Friday, from 8am till 5pm we are happy to help. Can't wait to contact us? Then you could also send us an email or fill in the form below.
Address
Middenweg 1, Aalsmeer,
The Netherlands
Phone Number
+31 (0)297 324 510
E-mail Address
Info@jackooij.online.nl
Working Days/Hours
Mon - Vr / 09:00AM - 17:00PM
Send Us a Message
Frequently Asked Questions
Why is my order delayed?
Tijn Bakker2022-05-15T17:37:31+02:00We are very quick with assembling and packing your order, but we can not always guarantee that your purchase will be delivered on time. Please view your track and trace code for an actual status update. If you still have any questions, please contact our customer service.
How do I cancel an order?
Tijn Bakker2022-05-15T17:32:57+02:00As soon as you place your order, we automatically assemble and ship your order. It is very important that you contact us as soon as possible by phone during business hours, because we can not guarantee that an order can be canceled without extra costs.
How do I modify an order?
Tijn Bakker2022-05-15T17:33:21+02:00As soon as you place your order, we automatically assemble and ship your order. It is very important that you contact us as soon as possible by phone during business hours, because we can not guarantee that an order can be modified without extra costs.
How do I track an order?
Tijn Bakker2022-05-15T17:34:12+02:00Your order can be tracked via the account portal on our website. You can also find your wishlist and previous purchases there.
How do I get a refund?
Tijn Bakker2022-05-15T17:35:53+02:00Please contact our customer service if you are not satisfied with your purchase.